SHINY HAPPY PEOPLE with Vinay Kumar

Episode 191: Saurabh Mehta on Evolution & Future of GCCs in India

Vinay Kumar

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0:00 | 52:37

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It’s back to the GCC conversation – this time on the bourgeoning world of GCCs in India! And we could not have had a better guest for this than the man who is in the thick of things. Meet the one and only Saurabh Mehta, a business leader with over 20 years who has been helping global enterprises establish, scale, and transform Global Capability Centers (GCCs), with a strong focus on workplace strategy, infrastructure, operations, governance, and business transformation, in his current role as Head of Corporate Services – GCC at Zinnov. His expertise spans GCC strategy, operational excellence, workplace transformation, corporate services, and the intersection of technology, talent, and real estate in enabling enterprise growth. 

With experience spanning global consulting, entrepreneurship, venture capital, and corporate leadership, and known for his execution-oriented leadership style, Saurabh believes that sustainable competitive advantage comes from disciplined execution, strong operating models, and building organizations that create long-term value. He is a regular speaker at industry forums, where he shares perspectives on the evolution of GCCs, the future of work, AI-driven enterprise transformation, and India’s role in the global business landscape. 

[3:27s] Saurabh’s origin story

[06:18s] Culture differences across sectors of tech, banking, private equity, venture fund  

[9:13s] From venture capitalist to entrepreneur

[14:55s] Growth of GCCs in India: The tipping point 

[26:12s] Potential risks to the growth of GCCs in India

[33:22s] Innovation as the next wave of GCCs in India and impact of AI

[40:05s] Predictions for future trends for the GCC landscape    

[47:50s] RWL READ: ‘Good to Great’ by James Collins; ‘The Psychology of Money’ by Morgan Housel; LISTEN: Acquired Podcast   

Connect with Saurabh on LinkedIn 

Connect with Vinay on LinkedIn 

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